Privacy Policy

Our commitment

Epitaxia Systems respects the privacy of researchers, customers, suppliers and website visitors. We use personal information only for legitimate business communication, quotation preparation, sourcing, order support and related services.

Information you may provide

When you contact us or submit a quotation enquiry, you may provide your name, email address, telephone number, company or institution, product category, technical requirements and any supporting information you choose to include.

How the quotation form works

When you select “Send enquiry”, the information entered in the form is transmitted over HTTPS to Formspree, our form-processing provider, and delivered to Epitaxia Systems at info@epitaxiasystems.com. Formspree processes submission data on our behalf to deliver the enquiry, operate its service and prevent misuse. Its handling of this information is also governed by the Formspree Privacy Policy. If you prefer not to use the form, you may email us directly.

How we use information

• Responding to enquiries and preparing quotations
• Clarifying technical specifications and identifying suitable products or systems
• Coordinating suppliers, documentation, delivery, installation or service
• Maintaining necessary commercial, tax and regulatory records
• Protecting the website and business communication from misuse

Sharing and retention

We may share the minimum information necessary with relevant manufacturers, logistics providers, service partners or professional advisers when required to respond to your request. We do not sell personal information. Enquiry and transaction records are retained only for as long as reasonably required for communication, commercial, legal, accounting or regulatory purposes.

Website and hosting data

Our hosting and security providers may process limited technical information such as IP address, browser details, request time and security signals to deliver, secure and measure the website. External manufacturer links are governed by the privacy policies of those websites.

Website analytics

We use Google Analytics to understand how visitors find and use this website and to measure actions such as page views, link selections and successful quotation enquiries. Google Analytics may use cookies and process technical information such as your device, browser, approximate location derived from your IP address and website interactions. We do not intentionally send names, email addresses, telephone numbers or quotation details to Google Analytics. You can learn more in the Google Privacy Policy and manage or block cookies through your browser settings.

Your choices

You may ask us to correct or delete enquiry information that is no longer required, subject to any legal or record-keeping obligations. Contact info@epitaxiasystems.com for privacy-related requests.

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